FAQ

1. What types of pearls do you sell?
We offer freshwater, Australian white, Akoya, Tahitian, and South Sea pearls.

2. Are your pearls real?
Yes — all our pearls are genuine, ethically sourced and with authentic certificate.

3. Where do you ship from?
Orders are fulfilled directly from our warehouse in China and shipped globally.

4. How long does shipping take?
Estimated delivery time: 7–14 business days (varies by location).

5. Do you accept returns or exchanges?
Yes. Please refer to our Returns Policy for full details.

6. How do I contact customer support?
Email us at support@anses-and-co.com or use our Contact Page.